Summer School Coordinator-The American University of Paris 7e

Nom du programme/ université/Program or University Name : The American University of Paris

Intitulé du poste/Job Title : Summer School Coordinator

Nature du poste/Job Type : CDI

Lieu du poste/Location : Paris 75007

Type de contrat : CDI

Lien :

job description :

Position availability :

Responsibilities :

CLASSIFICATION: Cadre C1

DEPARTMENT: Admissions Office

SUPERVISOR: Summer School Director or any other supervisor as designated by the President

POSITION OVERVIEW:

The postholder will be responsible for coordinating AUP Summer School activities, with particular attention

to communicating with incoming summer students and families. This work will require the use of the

University’s CRM to manage individual correspondence and handle mailings to students with timely

information, as well as handle incoming phone calls, scheduled student meetings, and webinars.

RESPONSABILTIES:

The main duties and responsibilities of the role will include, but may not be limited to:

- Prospective Summer School Student Contact

The postholder will serve as the first point-of-contact for prospective summer students. Through a

combination of personal contact (face-to-face meetings, video calls, webinars, and telephone calls) and

written communication, the postholder will respond to Summer School inquiries, leading to the application

process. For those students coming through third parties (COOP universities, agents or other

organizations), the postholder will act as the primary contact with representatives from those

organizations for questions on incoming students.

-Admitted Summer School Student Contact

The postholder will serve as the primary point of contact for admitted summer students. Through emails,

face-to-face meetings, phone calls, webinars, and video calls, the postholder will provide timely responses

to all admitted student questions, liaising also with parents and families in some cases. The postholder will

also proactively work to make contact with admitted students through CRM engagement. They will liaise

with the Admissions’ Communication Coordinator to make sure email sequences are up-to-date and

accurate. The postholder will work with students to ensure that they have completed administrative tasks

prior to their arrival on campus including, but not limited to, course selection, housing placement,

providing emergency contact information, and more.

-Summer School Orientation and Special Events

Working closely with the Director of Summer School as well as colleagues in Admissions and Academic and

Student Affairs, the postholder will take an active role in the Summer School Orientation Program and is

the contact point for prospective students this event. This role includes being ‘front of house’ at Summer

Orientation (two events), coordinating supporting Admissions staff as necessary and preparing all

appropriate documentation and logistics. The role will also provide support for French Immersion, Creative

Writing Summer Institute, and other related Summer-specific events including booking rooms for events

and coordinating catering.

-Assisting Enrolled Summer Students

Where needed, the postholder will provide support to individual students while students are on campus

during the months of June and July.

-Coordinating Administrative and Recruitment Functions Supporting Summer School at AUP

Under the supervision of the Director of Summer School, the postholder will support an operational plan to

coordinate all AUP departments on issues related to Summer School. Tasks will include:

• Support the Director of Summer School in long-term planning and innovations specific to Summer

offerings with Academic Affairs and the other committees and departments involved with the

Summer School (i.e. Academic Affairs, Housing, Student Account Services, ITS, Cultural Programs,

Communications, etc.) resulting in an annual calendar of events

• Support the Director of Summer School in course planning a year ahead, liaising with Academic

Affairs, resulting in a published portfolio by October every year

• Coordinating annual Summer School website updates, in association with Communications and

Academic Affairs colleagues

• Liaising with various administrative units for scheduling and course/tuition set-up (Housing,

Admissions, Student Accounting Services)

• Support the Director of Summer School alongside the Communications department and

Admissions’ Communications Coordinator in planning annual marketing strategy and

communications campaigns including planned social media content as well as email campaigns;

• In association with other staff, reviewing and revising current procedures to improve service and

efficiency in the application, registration (both course and housing), billing and matriculation

requirements for Summer students

• Serving as a back up to represent the interests of the AUP Summer School at the Orientation Task

Force and other related meetings

-Admissions Office Support

The postholder will take part in Admissions Office duties, including general telephone calls and meeting

with students and families who visit campus. They will take part in Fall and Spring Orientation activities

from a support role and provide additional support to the Admissions Office as needed. The post holder

may additionally be involved in transversal projects the University wishes to explore.

Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs

of the Admissions Office.

Skills :

QUALIFICATIONS:

Undergraduate Degree

English fluency

Knowledge of French

Experience Working within a higher education context

Using a CRM to handle mailings and respond to clients in a timely manner

Addressing multiple audiences with appropriate written and oral communication (e.g. incoming

students, parents, university representatives, other departments)

Managing multiple deadlines

Recruiting international students

Familiarity with Slate Technolutions

platform for Admissions

Understanding of the academic

calendar and student lifecycle

Supporting event management and

organization

Working with Office365 and Canva

Job-related Skills Ability to understand a wide range of

academic content and subject material

Good administrative and organization skills

Social media management

Interpersonal Skills

Good communicator – orally and in writing

Strong customer focus, committed to ensuring excellent service standards

Strong collaboration and team skills

 

Qualifications :

Undergraduate Degree

English fluency

Knowledge of French

Other :

Conditions :

Remote work policy 

Required Documents :

APPLICATIONS:

To apply, please send your CV and cover letter to recruitment.hr@aup.edu and title the email in the

following convention: “First and Last name - Summer School Coordinator”.

Any candidate who applies must have the legal right to work in France.

Contact :

https://www.aup.edu/employment-opportunities