Primary Responsibilities
Preparing the program arrivals
- Gathering and translating the students’ forms (working in collaboration with the Housing Coordinators).
- Participating in the planning and organization of cultural events throughout the programs, always taking into account the specificities of each group (planning, booking, etc.).
- Preparing budgets (in agreement with the managers).
- Preparing all the materials for the students’ arrival (“Welcome Packs”, transportation passes, orientation meetings, etc.).
Daily administrative tasks
- Managing mail and setting the office at the beginning and end of each day.
- Updating the database (Providers – Reservations – Students forms, etc.).
- Keeping track of, updating and organizing the students’ files.
- Helping the Housing Coordinator to prepare the apartments before, during and after the students’ stay (check-in, mid-semester check, check-out, etc.).
- On-call duty.
Cultural and events communication
- Set a list of events that may be of interest to students during their stay in Paris.
- Prepare the activity calendar and the sign-up forms.
- Communicate on cultural events and ISA activities.
- Create content for social media, the ISA mobile app, and the display screen in the office (announcements, pictures, videos, etc.).
- Welcoming and helping students
- Welcome students at their arrival at the different airports around Paris.
- Welcome students at the office and manage phone calls during office hours.
- Listen to, follow and help solving students’ difficulties on a daily basis, always communicating well with the rest of the team.
- Preparing sign-up sheets / forms, keeping track of students’ attendance and updating the lists, and ensuring the smooth running of each activity.
- Throughout the whole year, accompany and animate the excursions (on some weekends) and the cultural activities.
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Required skills:
- Experience in teaching, particularly in an English-language context
- European Union citizenship or legal right to work in France
- Proficiency in English
Required Qualifications:
- Level of study: bachelor’s degree minimum
- Good knowledge of Paris and of French culture; some experience in the welcoming American clients would be appreciated.
- Know how to listen, be patient, friendly and welcoming
- Active, voluntary and independent
- Team spirit and likes to take initiatives
- Very good organization skills; multitasking
- Be flexible; be available to work some weekends and evenings
- Capacity to anticipate priorities and to respect deadlines
- Very good communication skills
- Fluent French and English (written and spoken)
- Solid proficiency in computer software and communications tools is required (Office Pack, Outlook, social media, Google Form, etc.).
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University degree and French work papers required.
Work Conditions:
Flexible hours, must work some week ends and evenings
Please send CV and cover letter in English to annamaria@studiesabroad.com.
